Surecare was established with a vision of providing care and support to all customers with disabilities. Our focus is to work together with all to build a community where all people are empowered and supported.

Respect for the individual

• We acknowledge the strengths and abilities of all people.
• We accept differences and diversity.
• We are non-judgmental.

Understanding and responsiveness to individual needs

• We listen to our clients, staff and the community.
• We take a person-centred approach to our work.
• We are adaptive and flexible.

Integrity and trust

• We operate with transparency and are accountable for our decisions and actions.
• We uphold privacy and confidentiality.
• We follow through on our commitments.
• We maximise safety through policies and practice.
• We will care for all customers and young people, in a way which they can achieve their goals safely and fulfil their potential.